Frequently Asked Questions

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What is your minimum order quantity?

The MOQ for each product is different, so it would be recommended to refer to the detail page of the product you are interested in. If you need further clarification, send me the product link, and I will reply as soon as possible.

Can I customize the logo and packaging?

Yes, we can customize products based on your design and packaging requirements. Please send your detailed requirements to us.

Can you customize a new product?

Yes, we have our own R&D team and mold team, we can open a new mold for you.

How can I get accurate quote for different shipping options?

Please send us your detailed address so that we can provide you with the shipping options and relevant costs.

Which shipping methods do you use?

We offer sea, air, and land freight as well as express delivery. The specific options depend on the quantity of the order.

How long will it take to ship to myaddress?

For international shipping, it depends on the product quantity and delivery address. For a specific estimate, please provide those details so that I can quote the most cost-effective option.

What kind of packaging do you use?

We use PP packaging, but we also customize packaging for our OEM customers.

Which payment method do you accept?

We accept T/T,L/C,D/P D/A, Money Gram, Credit Card, PayPal, Western Union, Cash, Escrow;

How about the delivery time?

Goods will be sent out within 3~5 business days after payment.
Any changes,we will inform you as fast as we can.

How do you control the quality ?

We will make samples before mass production and test them , After sample approved , we will begin mass production , Doing 100% inspection during production and then do random inspection before.

How can I place an order?

We have an Alibaba store. We can draft an Alibaba order for you. Or we can provide you with a commercial invoice with an international USD account and our company postmark. After you pay, we will arrange for it to be made for you.

What price terms can you offer?

We can offer EXW, FOB, CIF, etc.